Wyn Enterprise Experts Team
Wyn Enterprise Technical Support
As a part of your Wyn Enterprise license, you’ll have unlimited access to the Wyn Expert team with limitless support. The Wyn Expert team is comprised of industry and technical professionals that understand the model process of data visualization. They understand how to tell the story behind your data in order to gain actionable insights, empowering you to make strategic and data-driven decisions.
Phone Support
The Wyn Enterprise technical phone support team is available 9am - 5pm EST. Reach us at +1 (412) 681-4343 x281. When contacting support, be prepared to provide your serial number, hardware and operating environment specifications, and a detailed description of the issue.
Email Support
You can reach our team of experts by emailing Wyn.Experts@grapecity.com
The team will reach out with an initial assessment in 1-2 business days. If there is something urgent, we recommend conracting our Wyn Enterprise technical phone support team.
User Training
Support helps with immediate remediation; however, training your staff can save time by allowing your staff to independently maintain your system. The Wyn Expert Team offers various Jumpstart Training packages that can be customized for your team’s specific needs. These are delivered as online interactive sessions. For pricing and more details, please reach out to Wyn.Sales@grapecity.com.